The Agency's 2008-2011 Strategic Plan
The Agency's first-ever three-year Strategic Plan was developed and launched in 2008 and will continue to serve as the Agency's guide until 2011.
One overarching objective guides the implementation of the Strategic Plan – that of upholding the Agency's long-standing reputation as a leading Canadian tribunal.
This is being achieved by focussing on the following five priorities:
- Effective dispute resolution and economic regulation.
- Focussing on our people as our greatest asset.
- Enhanced internal and external relations through clear and timely communications.
- A more accessible transportation network without undue obstacles to the mobility of persons.
- Organizational support and responsiveness through superior business management practices.
Performance Target
Target Achieved
Integrated Risk Management Framework developed
- Risk Management and Legal Risk Management Framework in place
- Updated Corporate Risk Profile approved by the Agency in 2009-10
To read the Agency's Strategic Plan,
go to www.cta.gc.ca/eng/stratplan.
